Sales Development Representative

Role Overview

A Sales Development Representative (SDR) plays a critical role in driving revenue growth by identifying, engaging, and qualifying potential customers for the company's products or services. As the first point of contact in the sales process, the SDR is responsible for building a strong and consistent pipeline of qualified opportunities that enables the sales team to perform at its best.

This is a performance-driven outbound role, focused on pipeline creation through cold calling and qualification.

Key Responsibilities

Lead Generation & Qualification

• Proactively conduct outbound calls to SME owners and decision-makers using targeted prospect lists
• Assess prospects' interest, eligibility, and readiness for FlapKap's financing solutions
  
  

Appointment Setting

• Secure and schedule high-quality, pre-qualified meetings between interested SMEs and FlapKap's Account Executives or Commercial Team
  
  

Pipeline Management

• Accurately log and maintain detailed records of all outbound calls, conversations, and outcomes in the CRM system
• Ensure a clear, structured, and reliable sales pipeline
  
  

Product & Market Understanding

• Develop a strong understanding of FlapKap's financing products, SME use cases, and eligibility criteria
• Engage prospects in informed, confident conversations while setting accurate expectations
  
  

Performance Management

• Consistently meet or exceed daily, weekly, and monthly targets for outbound activity, qualified leads, and booked meetings
  
  

Requirements

Experience

• 1+ year of experience in sales, telemarketing, cold calling, or an SDR role
• Background in B2B sales, fintech, financial services, or SME-focused roles is a strong advantage
  
  

Communication

• Strong verbal communication skills in English
• Confident, professional phone presence
• Ability to handle objections and guide conversations effectively
  
  

Performance Mindset

• Target-driven and highly self-motivated
• Comfortable working in a quota-based, high-accountability environment
• Resilient and able to perform consistently in a high-volume outbound role
  
  

Availability

• Willingness to work in a fast-paced, performance-focused sales environment
  
  

Benefits

High-Impact Role

Join one of the fastest-growing fintech companies in the region and play a direct role in driving revenue by building the pipeline that fuels the entire commercial organization.

Performance-Based Growth

Clear, merit-based progression opportunities into Account Executive, Commercial, or broader revenue roles for top performers.

Training & Enablement

Hands-on product training, ongoing sales coaching, and exposure to real-world SME financing use cases in a high-performance environment.

Compensation & Upside

Competitive base salary with aggressive USD-denominated commissions, offering significant upside for high achievers.