Sales Engineer

Role Description

This is a full-time on-site role for a Sales Engineer located in Mall of Egypt, 6th of October City. The Sales Engineer will be responsible for providing technical support, communication with clients, sales activities, and excellent customer service on a day-to-day basis.

Key Responsibilities:

• Welcome clients with professionalism and warmth, creating a memorable first impression that reflects Cunacci’s luxury brand image.
• Engage in discovery conversations to understand client needs, preferences, and spatial requirements.
• Provide tailored product recommendations from our collections, emphasizing craftsmanship, design, and value.
• Build lasting client relationships to encourage loyalty, repeat visits, and referrals.
• Maintain deep product knowledge, including materials, finishes, and design heritage, while staying updated through continuous learning.
• Achieve sales targets through consultative selling techniques, upselling, and cross-selling strategies.
• Offer interior design guidance, helping clients visualize how pieces will fit and function in their spaces.
• Ensure showroom excellence by maintaining visual standards, monitoring inventory, and ensuring product quality.
• Follow up post-sale to ensure client satisfaction, resolve issues, and provide delivery updates.
• Support administrative tasks such as processing transactions, managing orders, and keeping accurate client and sales records.

Qualifications

• 2–5 years of experience in luxury retail, furniture sales, or interior design consultation.
• A relevant degree or diploma in interior design, furniture design, architecture, or a related field.
• Proficient in AutoCAD and shop drawings.
• Proven sales experience and knowledge of furniture products and services.
• Excellent communication, presentation, and negotiation skills.
• Results-driven, self-motivated, and proactive in achieving goals.
• Availability to work weekends, holidays, and showroom hours.