Sales Engineer

• 2–4 years of experience in technical sales, preferably within the industrial automation or process automation sectors.
• Strong technical background with the ability to understand complex systems and explain them to non-technical clients.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in CRM systems, especially Salesforce (SFDC).
• Ability to work independently and manage multiple client relationships simultaneously.
• Strong problem-solving skills and the ability to offer after-sales support.

Responsibilities:

• 1. Achieving Sales Targets & Margins
• Identify and pursue new clients within designated industries to expand the customer base.
• Travel to meet potential clients, present solutions, and build relationships.
• Establish and maintain strong relationships with existing customers to ensure long-term partnerships.
• Understand and interpret customer requirements to propose customized solutions.
• Persuade clients of the value of the products/services in meeting their needs.
• Negotiate and close deals by agreeing on favorable terms and conditions.
• Participate in management meetings, contributing to sales improvement strategies and other initiatives.
• Respond professionally to customer emails and inquiries.
• Collaborate with Senior Industry Managers and Industry Managers to define strategic sales and marketing approaches.
• Maintain high-standard communication with company principals and external stakeholders.
• 2. Maintaining Technical & Commercial Knowledge
• Attend regular sales and technical training sessions to stay updated on product innovations and industry trends.
• Liaise with other sales team members and technical experts to share insights and strategies.
• Support marketing activities by attending trade shows, conferences, and other industry events.
• 3. Collaboration with the Service Team
• Offer after-sales support services to address customer technical issues and ensure satisfaction.
• Engage the service team to resolve customer service-related concerns efficiently.
• Coordinate activities between the service and sales teams to streamline processes within your industry.
• 4. Organizing and Maintaining Customer Database
• Actively document and report sales activities using Salesforce (SFDC).
• Maintain and update client contact data with an accuracy level above 95% in the CRM system (SFDC).
• Monitor and manage customer interactions to ensure data quality and optimal customer engagement.