Sales Executive

Job Summary

As a Sales Executive at the PakWheels Service Center, you will be responsible for directly engaging walk-in and inbound customers, converting leads into sales, and upselling PakWheels services. This is a frontline sales role focused on delivering an exceptional customer experience while driving revenue through effective service pitching and follow-ups.

Key Responsibilities:

• Welcome walk-in and inbound customers and understand their vehicle and selling needs
• Recommend the most suitable PakWheels services based on customer requirements
• Coordinate and schedule vehicle inspections for timely and hassle-free service
• Clearly explain services such as Sell It For Me (SIFM) and Classifed, executing Ad Live where applicable
• Convert customer inquiries into successful service bookings through trust-based conversations
• Follow up after service completion to ensure satisfaction and address concerns
• Build long-term customer relationships through consistent support and guidance
• Maintain accurate customer, service, and sales records in the system
• Collaborate with inspection, operations, and support teams to deliver a seamless customer experience
• Share daily and weekly performance reports with management as per defined formats.
• Work closely with internal teams (inspection, operations, and support) to ensure alignment with business objectives and service standards.

Qualifications & Experience Required:

• Bachelor’s degree or equivalent relevant experience.
• 1–2 years of experience in sales, service advisory, or customer-facing roles.
• Strong communication, persuasion, and closing skills.
• Basic understanding of automobiles and service-related offerings.
• Target-driven mindset with strong ownership of lead-to-sale conversion.
• Comfortable using CRM tools, MS Office, and digital communication platforms.
• Proactive, disciplined in follow-ups, and able to perform in a fast-paced service environment.

At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.