Sales Executive

Sales & Customer Handling

• Handle incoming sales inquiries via phone, email, and walk-in customers
• Understand customer requirements related to heavy vehicles, diesel engines, spare parts, and industrial equipment
• Provide accurate product information, pricing, and availability
• Prepare and issue quotations, proforma invoices, and sales orders
• Follow up on quotations to convert inquiries into confirmed orders

Coordination & Order Processing

• Coordinate with warehouse, procurement, and technical teams for stock availability and delivery timelines
• Ensure timely order processing, invoicing, and dispatch coordination
• Maintain proper documentation for sales transactions

Client Relationship & After-Sales Support

• Build and maintain strong relationships with existing customers
• Handle customer complaints or concerns professionally and coordinate resolutions
• Support after-sales activities to ensure customer satisfaction

Reporting & CRM

• Maintain and update customer data, sales records, and follow-up status
• Prepare basic sales reports, enquiry logs, and order summaries
• Assist the sales manager with market feedback and customer insights

Required Skills & Competencies Technical & Industry Skills

• Basic knowledge of heavy vehicles, diesel engines, spare parts, or industrial machinery
• Ability to understand technical specifications and communicate them clearly to customers

Sales & Communication Skills

• Strong verbal and written communication skills (English mandatory; Arabic is an advantage)
• Good negotiation and follow-up skills
• Customer-focused attitude with problem-solving ability

Computer & System Skills

• Proficiency in MS Office (Excel, Word, Outlook)
• Experience with ERP/CRM systems is an advantage
• Power point presentations.

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month