Sales Executive

Handle leads by:

Managing high-intent unit and project requests by connecting customers with developer sales and ensuring closure
Classifying intent and routing them to the correct funnel/team with speed and accuracy

Key Responsibilities

Direct Sales Support (Developer Connector)

Handle customers requesting specific units or projects: validate request, budget fit, and purchase readiness
Connect customers with developer sales and follow up to maintain momentum
Track milestones and ensure momentum: reservation steps, documents, confirmations, appointment coordination

Intelligent Routing & Lead Qualification

Review inbound leads across channels (calls, forms, WhatsApp, app/web signals)
Identify customer intent and classify into the correct funnel (Primary/Resale/Now/Unlocked/Shares)
Maintain strict SLAs for first action and correct assignment

Operational Excellence

Maintain accurate CRM data and follow playbook while maintaining customer-first communication quality
Participate in QA reviews and coaching, implement feedback immediately
Flag recurring routing issues and developer friction points to help improve the system

Requirements

6+ months to 2 years of experience in sales operations, inside sales, telesales or leads management roles
Strong communication skills
Excellent written and spoken Arabic and English
Ability to work under pressure with high lead volume and strict SLAs
Clear ethics: consistent application of routing rules and accurate documentation

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