Sales Executive

Cat Planet, a leading pet supplies retailer in Qatar specializing in premium cat food, litter, accessories, and grooming products, is looking for a motivated Sales Executive to join our growing team.

Key Responsibilities

• Assist customers in selecting the right products based on their needs.
• Promote and upsell high-demand items and new arrivals.
• Maintain excellent product knowledge across all categories (food, litter, accessories, toys).
• Ensure proper display and merchandising of products.
• Handle in-store sales, customer inquiries, and after‑sales support.
• Coordinate with the operations team to ensure product availability.
• Process sales transactions accurately and efficiently.
• Build strong customer relationships to increase repeat business.

Requirements

• Previous experience in retail or sales (pet industry is a plus).
• Strong communication and customer service skills.
• Ability to work under pressure during peak hours.
• Basic computer skills (POS system, inventory software).
• Passion for pets, especially cats, is highly preferred.
• Must be currently in Qatar with valid residency.

Benefits

• Competitive salary + commission
• Career growth opportunities
• Friendly and supportive work environment

Job Description – Sales Executive (Cat Planet Qatar)Position Title: Sales ExecutiveDepartment: Sales & Retail OperationsReports To: Branch Supervisor / Operations ManagerLocation: Madinat Khalifa Branch – Doha, Qatar1. Role Purpose

The Sales Executive is responsible for delivering an exceptional customer experience, maximizing sales, maintaining product displays, and ensuring smooth daily operations within the store. The role requires strong communication skills, product knowledge, and the ability to work efficiently during peak hours.

2. Key Duties & ResponsibilitiesSales & Customer Service

• Greet customers and provide professional assistance.
• Understand customer needs and recommend suitable products.
• Promote best‑selling and high‑margin items.
• Handle customer complaints professionally and escalate when needed.

Product Knowledge

• Maintain updated knowledge of all product categories:
• Cat food (dry, wet, treats)
• Litter types
• Accessories, toys, grooming items
• Educate customers on product benefits and usage.

Store Operations

• Ensure shelves are fully stocked and well‑organized.
• Maintain cleanliness and order in the store.
• Assist in receiving and arranging new stock.
• Support the team during rush hours.

Sales Processing

• Operate POS system accurately.
• Handle cash, card payments, and refunds.
• Prepare daily sales reports when required.

Teamwork & Coordination

• Work closely with the supervisor to achieve sales targets.
• Coordinate with the inventory team for stock replenishment.
• Participate in monthly stock counts.

3. Qualifications & Skills

• Minimum 1–2 years of experience in retail or sales.
• Experience in pet shops is an advantage.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Basic computer literacy.
• Passion for animals, especially cats.

4. Working Conditions

• 8–10 hours per shift (depending on company policy).
• Weekend and evening shifts may be required.
• Fast‑paced retail environment.

5. Performance Indicators (KPIs)

• Monthly sales target achievement.
• Customer satisfaction score.
• Accuracy in POS transactions.
• Product display quality.
• Attendance and punctuality.

Job Type: Full-time

Work Location: In person