Sales Executive - Arakkal Bullion

Sales Executive - Gold Bullion

Arakkal Bullion LLC

Location: Gold Souq,Dubai, UAE
Employment Type: Full-time
Industry: Gold & Bullion Trading | Retail Luxury Goods and Jewellery
Seniority Level: Mid-Senior level

About Arakkal Bullion LLC

Arakkal Bullion LLC is a trusted name in the gold and bullion trading industry, committed to providing premium quality gold products and exceptional customer service. Located in the prestigious Gold Souq, we pride ourselves on our integrity, transparency, and deep understanding of the precious metals market.

About the Role

We are seeking an experienced and dynamic Sales Executive to join our gold bullion division. The ideal candidate will possess in-depth knowledge of the bullion market, demonstrate excellent customer relationship management skills, and have the ability to communicate effectively with our diverse, multinational clientele.

This is an excellent opportunity for a results-driven professional to grow with a reputable bullion brand while working in a supportive and growth-oriented environment.

Key Responsibilities

Sales & Customer Engagement

• Actively engage with walk-in customers, repeat clients, and high-net-worth individuals to promote and sell gold bullion products (bars, coins, and other investment-grade gold)
• Provide expert consultation on bullion options, gold purity standards (999, 995, etc.), weights, and current market trends
• Present product offerings tailored to customer investment goals and budgets
• Drive individual and store-level sales performance to meet and exceed targets

Relationship Management

• Build, nurture, and sustain long-term relationships with clients to encourage repeat business and referrals
• Offer personalized after-sales service and market insights to retain customer loyalty
• Handle customer inquiries, complaints, and feedback with professionalism and efficiency

Operations & Compliance

• Maintain accurate and detailed transaction records, including invoicing, billing, and payment processing
• Ensure full compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), and all regulatory requirements
• Monitor stock levels and coordinate with management for inventory replenishment
• Stay updated on gold prices, market fluctuations, and industry developments

Collaboration & Reporting

• Collaborate with the sales team to achieve collective targets and share best practices
• Provide regular sales reports and market feedback to management
• Participate in promotional campaigns, events, and customer outreach initiatives

Candidate Requirements

Essential Qualifications

• Minimum 3–4 years of proven experience in the gold bullion industry (bullion sales, precious metals, or gold trading)
• Strong understanding of gold purity, weights, pricing mechanisms, and bullion investment products
• Excellent knowledge of KYC/AML procedures and regulatory compliance in the UAE gold market

Language Skills

• Fluency in multiple languages is mandatory:
• English (Required)
• Hindi (Required)
• Arabic (Preferred)
• Additional languages such as Urdu, Malayalam, Tamil, Bengali, or other regional languages are a significant advantage

Skills & Competencies

• Exceptional interpersonal, communication, and negotiation skills
• Proven ability to close sales and meet/exceed performance targets
• Strong customer-first mindset with high integrity and ethical standards
• Detail-oriented with excellent organizational and time-management abilities
• Confident, presentable, and able to work in a fast-paced retail environment
• Basic proficiency in MS Office and point-of-sale (POS) systems

Personal Attributes

• Self-motivated with a proactive approach to sales
• Trustworthy and able to handle high-value transactions with discretion
• Team player with a positive attitude and willingness to learn
• Adaptable to market changes and customer needs

What We Offer

Compensation & Incentives

• Competitive monthly salary: AED 3,000 - AED 4,000 (based on experience and qualifications)
• Attractive performance-based incentives and commissions tied to individual sales achievements
• Annual bonuses and salary reviews based on performance

Career Growth

• Opportunity to work with a reputed and established bullion brand
• Professional development and training in bullion trading and customer management
• Clear pathways for career advancement within the company

Work Environment

• Supportive and collaborative team culture
• Modern facilities in the heart of the Gold Souq
• Exposure to a diverse, international customer base

Application Details

Application Deadline: NOV 30, 2025

How to Apply

Interested candidates meeting the above requirements are invited to submit their applications including:

• Updated CV/Resume
• Cover letter highlighting relevant experience in gold bullion sales
• Contact details of at least two professional references

Please send your application to: careers@arakkalgold.com

Job Function

Sales and Business Development

Join Arakkal Bullion LLC and be part of a team that values excellence, integrity, and customer satisfaction in the precious metals industry!

Arakkal Bullion LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Permanent

Application Question(s):

• What is your visa status and validity period?
• What is your expected salary?
• Are you able to join immediately?

Experience:

• Gold Bullion Industry: 3 years (Required)