Job Summary
The Sales Executive is responsible for generating leads, converting inquiries into confirmed clients, achieving monthly sales targets, and maintaining strong client relationships. The role requires excellent communication, persuasion skills, and follow-up discipline.
Key ResponsibilitiesSales & Business Development
- Handle incoming leads (calls, WhatsApp, social media, walk-ins).
- Explain services, procedures, pricing, and packages to clients clearly.
- Convert inquiries into confirmed sales.
- Achieve and exceed monthly sales targets.
- Follow up with potential clients until closure.
Client Handling
- Maintain professional communication with clients at all times.
- Schedule consultations and coordinate with doctors and clinic staff.
- Handle client objections and provide solutions.
- Ensure high client satisfaction before and after service.
Reporting & Documentation
- Maintain daily sales reports and lead follow-up records.
- Update CRM / Excel sheets with accurate client information.
- Submit daily, weekly, and monthly performance reports.
Coordination & Compliance
- Coordinate with medical, reception, and marketing teams.
- Follow company policies, pricing guidelines, and communication protocols.
- Maintain confidentiality of client and company information.
Required Skills & Qualifications
- Proven experience as a Sales Executive (clinic / medical / cosmetic preferred).
- Strong communication and negotiation skills.
- Target-oriented and self-motivated.
- Basic computer skills (Excel, CRM, WhatsApp Business).
- Ability to work under pressure and meet deadlines.
Preferred Experience
- Hair transplant / aesthetic / medical clinic sales experience.
- Call center or telesales background.
- Multilingual skills are an advantage.
Working Conditions
- Full-time position
- Performance-based incentives
- Professional and ethical work environment
Job Types: Full-time, Contract