Company: TGL
Location: Blue Area, Islamabad
Job Type: Full-Time
Job Summary
TGL is looking for a Customer Service Representative to join our team in Blue Area, Islamabad. We are seeking a confident, professional, and customer-focused individual who can handle customer inquiries, provide accurate information, and maintain a high standard of client communication.
The ideal candidate should have strong communication skills, a positive attitude, and the ability to manage customer concerns in a professional and timely manner.
Key Responsibilities
- Handle customer inquiries through phone calls, WhatsApp, email, and in-person communication
- Provide customers with clear and accurate information about company services
- Respond to customer complaints and resolve issues professionally
- Maintain regular follow-up with customers and leads
- Record and update customer information properly
- Coordinate with internal teams to ensure smooth customer support
- Build and maintain positive customer relationships
- Ensure a professional and helpful customer experience at all times
- Support front desk or office communication tasks when required
Requirements
- Intermediate / Bachelor’s degree preferred
- Previous experience in customer service, front desk, call handling, or client dealing will be preferred
- Strong spoken and written communication skills
- Good command of Urdu and basic English
- Basic computer knowledge (MS Office, Email, WhatsApp Web, etc.)
- Good problem-solving and customer handling skills
- Professional personality and positive attitude
- Ability to work in a team environment
Preferred Skills
- Strong customer dealing skills
- Good telephone and communication etiquette
- Ability to handle complaints calmly and professionally
- Follow-up and coordination skills
- Time management and multitasking ability
- Sales support or lead handling experience is a plus
Why Join TGL?
- Professional and growth-focused work environment
- Opportunity to work with a dynamic team
- Career development and learning opportunities
- Competitive salary package
- Prime office location in Blue Area, Islamabad
Salary
Rs 35,000 – Rs 60,000 per month
(Salary will be based on experience and skills)
How to Apply
Interested candidates are encouraged to apply through Indeed or share their updated CV.
Pay: Rs35,000.00 - Rs70,000.00 per month
Work Location: In person