Sales Executive – English (Voice Process) – Mumbai, India

Are you looking for call center voice process jobs in Navi Mumbai or sales executive jobs in Mumbai, India? Start your sales career with Fusion CX, where passion meets performance. Are you someone who thrives in fast-paced conversations, has a persuasive spark, and enjoys making a difference with every call? At Fusion CX Mumbai, we are on the lookout for enthusiastic Sales Executives in Mumbai who are fluent in English and eager to join one of India’s fastest-growing customer experience companies. Whether you are a fresh graduate or a young professional with up to two years of experience, this is your chance to grow your career with a people-first organization that believes in empowering talent from day one. Apply now!

Job Description

About the Role

As a Sales Executive – English (Voice Process), you will be the frontline ambassador of a brand, engaging with potential customers, understanding their needs, and confidently offering tailored solutions. This role demands excellent communication skills, a sales-driven mindset, and a genuine passion for delivering top-notch service to customers.

Your Responsibilities

• Reach out to potential customers through inbound and outbound calls or leads provided.
• Understand customer protection needs and recommend the most suitable insurance plans for clients.
• Clearly explain plan features, coverage, premiums, and terms & conditions.
• Address queries and objections to convert prospects into customers.
• Maintain CRM records, follow up for renewals, and upsell opportunities.
• Meet or exceed monthly and quarterly sales targets.

Job Requirements

Education, experience, and skills, sales executives will require to thrive in their role in Fusion CX in Mumbai:

Education: Undergraduate, graduate, or postgraduate in any stream.

Experience: 0 months to 2 years in sales roles in a contact center environment.

Language Skills: Fluency in English (both spoken and written) is required. The associate should be Versant 5 certified.

Technical Skills: Basic Knowledge of computer usage, such as how to browse the Internet and operate applications. Knowledge of using MS Office applications like Word and Excel.

Typing skills: Typing test 22 WPM with 85% Accuracy

Location: Willingness to work from our office in Navi Mumbai.

Schedule: Availability to work 6 days a week, in fixed day shifts with rotational week-offs.

A confident, proactive, and target-oriented personality.

Why Join Fusion CX?

At Fusion CX, we don’t just hire people, we nurture potential. As an employee-first brand, we ensure that our team members are heard, supported, and celebrated. Here is what you can expect as a sales executive in Mumbai:

• A transparent incentive structure that rewards your performance.
• Real-time learning, mentorship, and opportunities to level up fast.
• A collaborative team culture built on respect, recognition, and growth.
• Access to a secure and dynamic workplace environment at our Navi Mumbai office.
• An inclusive culture where everyone’s voice counts, just like yours.

Apply now to take your first step into an exciting future in sales jobs in Mumbai and explore how you can grow with purpose at Fusion CX as a Sales Executive – English.