This role is with METRO Cash & Carry India Ltd. (a unit of Reliance Retail)
Job purpose:
Increasing institutional sales of relevant articles amongst HORECA customers (Hotels, Restaurants, Caterers)
Job dimensions:
Planning daily and weekly visit to the customers and acquisition of new customers in the assigned area
Key Responsibilities & Accountabilities
Creation of daily and weekly sales plan and order lists
Diligently follow the customer visit plan every day
Managing the accounts of 80 -140 customers
Interacting with customers regularly and developing relationship with them
Identifying bulk order opportunities and capitalizing on them
Increase the number of buying customers and basket size of customer
Identifying and rectifying de-growth amongst the customers
Enrollment and tagging of new customers with sales potential
Understanding customers business and recommending articles to them
Coordinating with logistics and full-service desk for delivery
Assisting visiting customers with their purchase from the store
Ensuring timely delivery of orders and managing bulk orders
Coordinating with internal stake holders for special pricing
Continuously updating knowledge about articles and offers
Coordinating with customers for orders during Invoice level promotions
Track customer wise sales and keep a check on customer balance
Identify customers with a high sales potential and get them tagged
Achieving sales & margin target month on month & annually
Promote sales of private label products in the upcountry market
Assisting customers with festive gifting options from Metros catalogue
Finding potential customers who can use metros festive gifting offerings
Coordinating with main cash team for payment processing.