Sales Executive - Hotels

Key Responsibility

> Improve Sales and individual & group bookings.,

> Determining clients' needs and suggesting suitable travel packages.

> Organizing travels from beginning to end, including tickets, accommodation and transportation.

> Supplying travellers with pertinent information and useful travel/holiday materials.

> Cold calling and generating new leads.

> Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.

> Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

> Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc.).

> Collect deposits and balances.

> Use promotional techniques and prepare promotional materials to sell itinerary tour package.

>Handle unforeseen problems and complaints and determine eligibility for money returns.

> Create and update electronic records of clients.

> Maintain relationships with key persons.

> Keep financial statements and documents.

> Reach the revenue and profit targets.

Required Experience

> At least 3 Years’ experience in Travel and Tourism Sales
> Exemplary sales skills and customer-oriented approach. Generating new business and growing the ongoing business & revenue.
> Focused on revenue generation and growth.

> Industry Knowledge: Deep understanding of travel and tourism, including destinations, accommodation options, and travel regulations.

> Customer Service Skills: Strong ability to handle client inquiries, provide travel advice, and resolve issues effectively and professionally.

> Ticketing Experience: Knowledge of ticketing procedures, including issuing, modifying, and canceling tickets for various travel services.

> Communication Skills: Excellent verbal and written communication skills for interacting with clients and travel service providers.

> Attention to Detail: Ability to manage complex itineraries and ensure accuracy in bookings and documentation.

> Problem-Solving Abilities: Skills in troubleshooting issues and finding solutions for unexpected changes or challenges.

> Cultural Sensitivity: Awareness of different cultures and customs to better assist international travelers.

> Technology Proficiency: Familiarity with travel management software, booking tools, and other relevant technology.

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your salary expectation?
• How many years of experience you have in the Travel Industry?

Education:

• Bachelor's (Preferred)