Sales Executive (UAE Nationals Only)– INDEX Conferences & Exhibitions

General Summary or Job Objective:

The Sales Executive (UAE National) is responsible for actively marketing and promoting all conferences and events through outbound calls, social media engagement, event listings, and other outreach channels to ensure target attendance and client expectations are met. The role also involves executing effective data management practices to build, maintain, and update high-quality databases, supporting both current and future event campaigns with reliable and relevant contacts.

Essential Functions:

Database Management & Lead Generation

• Build and expand target databases based on event and client profiles
• Conduct thorough online research to generate quality leads and business contacts
• Maintain, clean, and regularly update existing contact databases to ensure accuracy
• Process and manage incoming registration data with attention to detail
• Segment and categorize data for more targeted outreach and reporting
• Track interaction history and lead status through CRM tools

Training & Client Outreach:

• Make outbound sales calls to prospective clients and partners
• Achieve a minimum 60% success rate on calls, with at least two follow-up attempts per contact
• Promote events and services to relevant prospects across assigned markets
• Handle inquiries from potential registrants with professionalism and clarity
• Schedule and confirm appointments for business matching meetings when applicable
• Send follow-up emails and support the completion of group registration processes
• Accurately record daily communication activities in the CRM system

Sales, Support & Coordination:

• Coordinate closely with internal teams to align lead generation strategies with event goals
• Assist in pre-event outreach and post-event feedback collection
• Support the sales team with reporting and administrative tasks when needed
• Provide regular updates and activity reports to the Hiring Manager and department head
• Contribute ideas for process improvements and campaign effectiveness
• Ensure all customer touchpoints reflect the company’s brand and communication standards

Qualifications and Experience:

• Strong tele-sales and digital marketing skills
• Proficient in lead generation and data research
• Excellent organizational skills with a proactive and flexible approach
• Typing skills and proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Fluent in English & Arabic
• Ability to work independently and in a multicultural team environment
• Exceptional communication and interpersonal skills