Sales Floor Manager

Location: Karachi Division
Company: One of Our Clients – BETA TECH
Job Type: Full-Time, On-Site (Night Shift)

Company Overview

This position is being hired on behalf of one of our valued clients, BETA TECH, a forward-thinking organization offering innovative solutions in Information Technology, Business Process Outsourcing (BPO), and Tele Sales.
Their expert team specializes in software development, secure IT services, business process management, and creative digital strategies. BETA TECH is committed to helping businesses thrive in today’s evolving digital landscape through innovation, efficiency, and operational excellence.

Role Summary

We are seeking a highly motivated Sales Floor Manager for night-shift operations at our client’s Karachi office. The ideal candidate will manage day-to-day sales floor activities, ensure exceptional customer experience, and lead the team to achieve optimal performance.

Key Responsibilities

• Supervise and manage daily sales floor operations to ensure smooth workflow.
• Lead, mentor, and motivate team members to maximize performance.
• Handle customer issues and escalations with professionalism.
• Ensure compliance with operational standards and performance targets.
• Conduct training sessions to improve team efficiency and sales outcomes.
• Collaborate with management to align team objectives with business goals.
• Foster a dynamic and results-driven environment.

Qualifications & Requirements

• 3–4 years of experience in the call center industry, preferably with US campaigns and sales team management.
• Excellent customer service, customer satisfaction, and relationship-building skills.
• Strong communication and interpersonal abilities.
• Proven experience in sales operations management and team leadership.
• Ability to train and mentor staff effectively.
• Strong problem-solving capability with a goal-oriented mindset.
• Ability to work flexible hours in a fast-paced, team-driven environment.

How to Apply

Apply through Indeed or send your resume to info@cosmosenergies.com. Only shortlisted candidates will be contacted.

Job Type: Full-time

Work Location: In person