Sales Floor Manager / Tele Sales Conversion Specialist

Company: Call My Doctor Health Care

Location: Dubai, UAE

Employment Type: Full-Time

Salary: AED 3,500 – 4,500 per month

Job Summary

Call My Doctor Health Care is seeking a highly target-driven Sales Floor Manager / Tele Sales Conversion Specialist to run the sales floor and improve conversion rates from existing inbound leads. The role requires strong phone-based sales expertise, performance monitoring, and focused follow-up on non-converted leads to maximize revenue.

Key Responsibilities

Sales Floor Management

• Manage and supervise day-to-day sales floor activities
• Ensure all inbound and existing leads are followed up systematically
• Monitor individual and team performance against targets
• Maintain sales discipline, call quality, and follow-up standards

Lead Conversion & Revenue Optimization

• Focus on leads that were not converted and drive closures
• Improve overall lead-to-conversion ratio
• Personally handle high-priority or complex leads
• Ensure accurate lead tracking and zero follow-up leakage

Performance Monitoring & Reporting

• Monitor sales dashboards, charts, and daily MIS
• Track KPIs such as lead conversion rate, follow-ups, and closures
• Prepare daily and weekly performance reports for management

Tele Sales Execution

• Convert inbound leads through phone calls and WhatsApp follow-ups
• Apply proven sales techniques for healthcare service offerings
• Handle objections professionally and ethically
• Update CRM systems with accurate call remarks and outcomes

Process & Quality Control

• Ensure adherence to company SOPs and sales processes
• Support training and performance improvement initiatives
• Maintain compliance with company policies and healthcare regulations

Required Experience & Skills

• Mandatory experience in banking or financial product tele-sales
• Proven ability to work with targets and performance metrics
• Strong background in phone-based sales and lead conversion
• Excellent communication and negotiation skills
• Strong analytical ability to interpret sales data
• CRM, Excel, or Google Sheets proficiency
• High ownership and result-oriented mindset

Personal Attributes

• Highly target-focused and disciplined
• Ability to work under pressure
• Professional, ethical, and customer-centric

Working Hours

• As per UAE labor law
• Shift-based if required

Job Type: Full-time

Pay: AED3,500.00 - AED4,500.00 per month

Education:

• Bachelor's (Preferred)