Sales Lead

London Educational Centre – Qatar

London Educational Centre is a premier tutoring organization offering high-quality academic support to students across various subjects. We are currently seeking an energetic and motivated Sales Lead to join our growing team. The ideal candidate will play a key role in driving student enrolment, overseeing the performance of Student Relationship Officers, managing client relationships, and ensuring service excellence across our centres.

Salary Range

QAR 6,000 – 7,000 (based on experience)

• Performance-based incentives

Key Responsibilities

1. Lead Conversion

• Actively follow up on assigned leads via calls and WhatsApp.
• Understand customer needs before recommending services.
• Coordinate with academic teams to tailor course offerings based on student requirements.
• Present customized learning plans with clear, value-driven communication.
• Consistently achieve monthly lead conversion targets.

2. Data Management

• Update all student and lead information accurately in the CRM system.
• Ensure complete and correct KYC data entry, including scheduling and invoicing in Teachworks.
• Conduct daily verification of records across all platforms to maintain 100% data accuracy.
• Maintain proper documentation of payment slips and ensure system integrity.

3. Sales Target, Outreach & Team Coordination

• Drive high-volume sales and consistently meet monthly targets set by the reporting manager.
• Ensure 100% advance payments for all enrolments.
• Maintain a daily sales tracker and share progress updates.
• Coordinate closely with the marketing team to align campaigns with sales goals.
• Guide, support, and monitor the performance of Student Relationship Officers (SROs), ensuring they achieve their individual targets.
• Provide coaching, direction, and ongoing support to SROs to enhance productivity and conversion success.

4. Customer Relationship & Service Excellence

• Build and maintain positive relationships with students and parents to encourage retention and referrals.
• Address inquiries and resolve concerns promptly to ensure a superior customer experience.
• Collect feedback after each session and escalate issues using the designated internal form.
• Proactively gather Google reviews and testimonial videos as per company guidelines.

Requirements

• Proven experience in sales, customer service, or student support roles (education sector preferred).
• Experience supervising or guiding junior staff is an advantage.
• Excellent communication and interpersonal skills in English and Arabic.
• Strong organizational and data-entry skills with high attention to detail.
• Tech-savvy, with experience using CRM systems and scheduling tools.
• Energetic, self-motivated, and target-driven.
• Willingness to travel locally for lead generation and outreach activities.

What We Offer

• Competitive salary (QAR 6,000 – 7,000)
• Performance-based incentives
• Continuous training and professional development
• Supportive and collaborative team culture
• Opportunities for career growth within a reputable educational organization

Job Type: Full-time

Pay: QAR6,000.00 - QAR7,000.00 per month

Application Question(s):

• Have you previously managed a team?
• Are you a native arabic speaker?

Experience:

• Sales: 1 year (Preferred)