Sales Logistic Coordinator

Job Description - Sales Logistic Coordinator

Order Management:

• Coordinate with the Senior MD’s and MD’s to Process Customer Orders accurately and on time.
• Ensure accurate and timely input of order details into the system.
• Maintain sales records, customer data, price lists and product catalogues.
• Prepare all necessary documents (Order Confirmation, PO’s, PI’s, Invoices, GR)
• Prepare daily, weekly and monthly sales product wise reports.
• Track order status and ensure timely delivery.

Customer & Broker Communication:

• Serve as the primary contact between the sales team and customers, addressing inquiries regarding orders, pricing, availability and delivery schedules.
• Provide updates on order status and delivery schedules.
• Coordinate with all internal departments to resolve customer complaints and ensure timely closure.
• Collect Customer feedback on services and products.
• Record, track and analyze the customer complaints for corrective and preventive action.
• Share product videos, new arrivals, offers updates on whatsapp, email or other digital platforms.
• Maintain a daily log of product videos shared and customer responses.

Sales Support:

• Assist the sales team preparing sales quotations and reports.
• Maintain customer records and sales data in the system.
• Support the sales teams during exhibitions, trade fairs and market visits.
• Support sales promotions and seasonal offers ( During festival time).

Logistics Coordination:

• Coordinate with the logistics and transport teams to ensure timely deliveries of goods.
• Ensure all necessary documentation is in order.
• Ensure Compliance with food standard, packaging and labeling requirements.

Inventory Management:

• Coordinate with the warehouse and inventory team to ensure product availability across locations and entities.
• Monitor inventory levels and inform the sales team of shortages.

Reporting and Analysis:

• Prepare and maintain sales reports, customer rating reports in Google Suite.

Coordination with all Internal Teams:

• Import Team
• Sales Team
• Billing and Accounting Team
• FInance Team for Accounts Receivable

Qualifications and Skills:

• Bachelor's degree in sales, marketing, or a related field.
• Proven experience as a sales coordinator or role supporting sales operations.
• Average communication.
• Proficiency in Google Suite and MS Office.
• Strong organisational skills with attention to detail.
• Ability to multitask and prioritise tasks in a fast-paced environment.

Experience:

• Minimum 5 years of experience in sales coordination or a related role.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Application Question(s):

• How many years of Sales Logistic Coordinator experience do you have?
• Salary Per Month?
• Notice Period?

Education:

• Bachelor's (Required)

Language:

• English (Preferred)

Work Location: In person