Sales Manager

Job Description

Job Title: Pre Sales – Night Shift (Work from Office - US)

Job Overview:

BrightChamps is hiring experienced and result-driven Pre Sales Specialists for our US Process. This is a remote (work-from-office) opportunity for professionals having experience in US Collections, Sales or upselling, cross-selling. If you are persuasive, target-oriented, and customer-focused, we would love to hear from you.

Key Responsibilities:

• Engage with existing customers to resolve concerns and retain business
• Handle cancellation or drop-off requests with effective objection handling
• Deliver excellent service while ensuring customer satisfaction and retention
• Achieve monthly retention and revenue targets
• Document all interactions accurately in the system
• Coordinate with internal teams to ensure smooth resolution of customer issues

Requirements:

• Experience in Sales or upselling & cross-selling
• Excellent English communication and interpersonal skills
• Ability to handle pressure and meet tight deadlines
• Strong negotiation and problem-solving skills
• Comfortable working in rotational shifts as per region
• A laptop/desktop with good internet connectivity and a quiet working environment at home

Benefits:

• Competitive salary
• Work-from-home flexibility
• Performance-based incentives
• Opportunity to work with a fast-growing EdTech company
• Supportive and growth-oriented work culture
• Job Types: Full-time, Permanent

Salary: As per the experience

Experience in Sales or upselling, cross-selling

Shift Timing: 9pm - 6am

Job Type: Full-time

Pay: ₹180,000.00 - ₹300,000.00 per year

Work Location: In person