Sales Manager

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The First Collection at Jumeirah Village Circle is the first hotel in the Middle East to join Marriott's prestigious Tribute Portfolio. The 491 room upscale lifestyle hotel offers convenient access to malls, parks, cafés and restaurants, and signature dining experiences including Santé Ria, Village Bistro and The First Collection's award winning Risen Café & Artisanal Bakery. Guests enjoy exclusive access to the Club Lounge, Soluna Restaurants and Beach Club on the Palm Jumeirah.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth at The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award winning upscale hotels, signature restaurants and distinctive leisure destinations, we create unforgettable experiences at every touchpoint. Our seasoned professionals bring decades of experience from renowned hotel brands and deep understanding of the Dubai and GCC markets. We offer tailored solutions to maximise efficiency, drive revenue growth and enhance guest satisfaction. Building long term partnerships, we optimise performance, boost profitability and deliver sustainable growth for your property.

Key Responsibilities

• Manage and oversee the Group & Leisure segment sales operations.
• Design and execute annual sales plans and strategies to achieve organizational objectives.
• Monitor competitive landscape and market conditions to identify opportunities, risks and tactical strategies.
• Analyze marketing, financial and demographic factors to capture business opportunities and mitigate competitive activity.
• Equip the Clusters sales team with tools and initiatives that generate qualified leads.
• Collaborate with Senior Management to focus on areas requiring additional support.
• Prepare and update the annual Sales and Market Plan, quarterly updates and annual budgets.
• Contribute to management meetings to develop and implement sales and marketing initiatives.
• Organise comprehensive product and service information and deliver it through relevant sales channels.
• Implement strategies to offset market, economic, and competitive changes.
• Coordinate forecasting with the Revenue Department and compile reporting for the Sales Department.
• Work with other hotel departments to create exceptional guest experiences and build comprehensive sales programs.

Additional Key Responsibilities

• Conduct daily sales calls to DMCs on behalf of Hotel Local Dubai, First Collection JVC and Holiday Inn, maintaining strong market visibility.
• Convert group & leisure leads by engaging clients and tailoring proposals aligned with brand values.
• Coordinate and host site inspections for prospective clients across all segments.
• Entertain potential accounts, build rapport and create memorable experiences that support conversion.
• Meet with in house guests to uncover future business potential and share insights with the corporate team.
• Host FAM trips that showcase the hotel's personality, spaces and neighbourhood ties.
• Welcome groups and event organizers on site, cultivating relationships that drive repeat and future business.

Desired Skills & Expertise

• Minimum 2 years experience with local DMCs, MICE agencies, travel agents and knowledge of international accounts.
• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Proven ability to drive the sales process from start to finish, including block creation in Opera S&M, activity reporting and full knowledge of the Opera system.
• Excellent listening, negotiation and presentation skills.
• Ability to articulate distinct aspects of services and products.
• Capability to develop client focused, differentiated and achievable solutions.
• Understanding of positioning products against competitors.
• Capacity to work under pressure.
• Prior Cluster role experience is a plus.

Seniority Level

Mid Senior level

Employment Type

Full time

Job Function

Sales and Business Development

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