Sales Manager

The Sales Manager is responsible for driving Sama X Starlink broadband solutions and services revenue growth for across Kuwait and, when required, other GCC markets. The role focuses on developing and managing both direct (inbound digital/web-based and outbound) and indirect sales channels to accelerate sales of satellite broadband connectivity solutions.

The Sales Manager will lead go-to-market execution across key segments including VVIP customers, professional consumers, SMEs, large enterprises, government entities, Telcos/MNOs, O&G (onshore/offshore), maritime and integrators amongst others requiring high-performance satellite connectivity.

The Sales Manager should have existing and strong contacts with key industries in Kuwait such as O&G, banks, government and public sector, maritime and logistics.

The role requires strong commercial leadership to position Sama X’s broadband solutions as a reliable, high-performance alternative for primary, backup, and mission-critical connectivity needs.

Key Responsibilities

• Identify, engage, and close new business opportunities in Kuwait.
• Drive the sales process rigorously: from prospecting, qualification, and solution presentation to negotiation and closing
• Build and maintain relationships with high-value clients, acting as their key point of contact and ensuring a high level of satisfaction
• Develop proposals, negotiate terms, and finalize contracts with enterprise clients
• Provide ongoing account management, identifying upselling and cross-selling opportunities.
• Conduct thorough market research to stay informed about industry trends, competitor activities, and market demands
• Represent the company at industry events in Kuwait and networking opportunities, building brand awareness and fostering new business connections
• Development and oversight of all direct channel development
• Develop indirect channel partnerships, including, but not limited to, ICT VARs, Satellite Solutions Providers, Telecommunications Operators/MNOs and integrators.
• Support CCO and senior sales leads to develop and manage pipeline and sales forecasts vs. budget and ensure accurate and meaningful reporting against KPIs and targets
• Responsible for meeting revenue targets and for implementing supporting strategies, varying by segment or market

Candidate Requirements

• University graduate, ideally with a post-graduate degree, in a relevant field (e.g. business, telecommunications, engineering)
• 10 years or more of sales experience in ICT, connectivity, broadband industry, ideally with previous responsibility for regional and international sales.
• Previous exposure to satellite communications not essential, but preferable
• Demonstrable track record of developing new markets and achieving sales targets
• Ideally, experience in a start-up environment and/or building a new business line within a larger group
• Strong communication skills to give direction to all stakeholders in various areas within team and across other functions (Finance, Technology, etc.)
• Strong network across Kuwait and the GCC region.
• Excellent interpersonal and presentation skills and ability to persuade and lead diverse stakeholders
• Comfortable with B2B sales (B2C nice to have), including proposal and bid management for bespoke/partner sales
• Strong and significant experience to direct a team toward the right decisions in the shortest possible time
• Fluent in English, Arabic (preferred)