Sales Manager - IT SERVICES

Sales Manager / Business Development Manager - IT Services (Websites, Mobile Apps, E-commerce , Cloud Sales, Partnerships & Digital Marketing)

Industry: IT Services & Digital Marketing
Employment Type: Full-time

Job Summary

We are seeking a dynamic, result-oriented, and highly motivated Sales Expert to drive business growth by generating new leads, developing client relationships, and closing sales deals. The candidate will promote and sell a range of digital services, including Website Development & Design, Mobile Application Development, E-commerce Solutions, SEO, Social Media Marketing, and Google Ads (AdWords).

The ideal candidate should possess strong communication skills, a consultative sales approach, and a passion for digital technologies and business development.

Key ResponsibilitiesSales & Business Development

• Identify and develop new business opportunities through market research, cold calling, networking, referrals, social media platforms, and field visits.
• Build and maintain a strong pipeline of prospective clients.
• Actively promote company services and solutions to potential customers.
• Conduct client meetings, presentations, and product demonstrations.
• Understand client requirements and propose suitable digital solutions.
• Prepare proposals, quotations, and presentations tailored to customer needs.

Client Relationship Management

• Develop and maintain strong relationships with existing and new clients.
• Ensure high levels of customer satisfaction through continuous engagement and after-sales support.
• Handle customer objections, complaints, and negotiations professionally.
• Collect feedback from clients and share insights with internal teams.

Negotiation & Closing

• Negotiate pricing, contract terms, and service agreements.
• Close deals efficiently while ensuring company profitability and client satisfaction.
• Meet and exceed monthly, quarterly, and annual sales targets.

Reporting & Documentation

• Maintain accurate records of sales activities, leads, and client communications in CRM systems.
• Prepare daily, weekly, and monthly sales reports.
• Provide market intelligence, competitor analysis, and customer insights to management.

Marketing & Representation

• Participate in exhibitions, trade shows, networking events, and conferences to promote company services.
• Support marketing campaigns and lead generation initiatives.
• Represent the company professionally in all client interactions.

Key Skills & Competencies

• Strong communication, negotiation, and presentation skills
• Excellent interpersonal and relationship-building abilities
• Persuasive and consultative sales approach
• Self-motivated, energetic, and target-driven mindset
• Strong organizational and time management skills
• Ability to work independently and within a team
• Problem-solving and customer-focused attitude

Required Qualifications & Experience

• Proven experience (minimum 3–6 years) in IT services sales, digital marketing sales, Cloud Sales or B2B sales
• Excellent command of English (spoken and written)
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Hands-on experience with CRM tools is an advantage
• Knowledge of digital marketing concepts, web development processes, and mobile app technologies is preferred

Performance Metrics (KPIs)

What We Offer

• Competitive salary + attractive commission structure
• Performance-based incentives
• Career growth and professional development opportunities
• Supportive and collaborative work environment

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED5,000.00 - AED8,000.00 per month