Sales Manager — Logistics & E-commerce

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

【Our International Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us: https://corporate.jd.com/

Job Description

1.Execute the sales strategy and plans, promote logistics products (cross-border, warehousing & distribution, domestic delivery, air & ocean freight), and achieve assigned sales targets.

2.Develop new customers in the local market and build long-term business relationships.

3.Prepare service proposals and quotations, support commercial discussions and contract signing, and ensure smooth handover of signed deals to operations for implementation.

4.Maintain and manage assigned accounts, monitor service performance, coordinate with Operations, Customer Service and Finance to solve customer issues, and enhance customer satisfaction and retention.

5.Follow up on receivables and support timely collection of payments, while identifying and reporting potential business or credit risks.

6.Complete required sales reports and provide frontline feedback on customers, market trends and competitors to support optimization of sales tactics and product offerings.

Job Requirement

1.Bachelor’s degree or above, preferably in Logistics, Supply Chain, Marketing, International Trade, Business Administration or a related field.

2.At least 3 years of sales experience; experience in logistics, express, freight forwarding, supply chain or cross-border e-commerce is preferred.

3.Strong customer development and communication skills, result-oriented, with solid execution capability and ability to work under pressure.