Sales Marketing - Coordinator - HS San Diego - Part Time

Why Work at Homewood Suites Mission Valley?
Homewood Suites San Diego Mission Valley/Zoo is a welcoming, team-focused place to grow your hospitality career. Our Curators enjoy a relaxed, supportive environment where having fun with guests is part of the job. With guest offerings like complimentary breakfast, evening socials, and a modern setting, it’s a great spot to build meaningful connections and enjoy each workday.

PART TIME- SALES COORDINATOR
DEPARTMENT: Sales
REPORTS TO: Area Director of Sales
STATUS: Hourly

SUMMARY:
To support the Sales Department to ensure all administrative duties are completed accurately and on a timely basis.

RESPONSIBILITIES:
Assists the Sales Department with maintaining group business by the following:

• Build group room blocks in OQ R&I and PEP
• Enters group rooming lists.
• Enters individual reservations as needed.
• Ensures billing information on all reservations, groups and Master Accounts is set up correctly.
• Send sales correspondence including rooming lists and Banquet Event Orders to customer as requested.
• Responds to customer requests as directed.
• Utilizes Delphi correctly to ensure accurate tracking, booking and follow-up on all accounts.
• Entry of client/account information into Delphi
• Creates and distributes proposals, resumes, agreements and Banquet Event Orders as requested.
• Develops catering and banquet sales tools.
• Creates menus as directed by Sales Staff and banquet services.
• Meets with clients for an additional walk-through to finalize event details.
• Assists with all site preparation and support. On-site the day of the event, coordinating to ensure execution is on schedule, maintaining contact with the client throughout, and coordinating with vendors. Must be available to clients for any last-minute needs.

Liaises with other departments to help ensure Homewood Suites Sales clients’ needs are met or exceeded. Actively participates in weekly BEO meetings with Banquet Team. Informs F&B and operating departments of any changes, additions or deletions to assigned groups functions plans.

Provides event recaps and operation, sales and production suggestions to the Homewood Suites management team.
Discusses the client/group’s plans for future events, encouraging re-booking.

Performs any other duties set by the Director of Sales and/or General Manager
Provides an exceptional level of service. Represents our hotels in a courteous, efficient, and friendly manner in all client and company interactions.

QUALIFICATIONS, SKILLS AND ABILITIES:

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined listening, verbal and written communication skills
• Must be proficient in general computer knowledge and MS Office
• Able to take initiative with exceptional energy, flexibility and professionalism
• Extremely detail oriented and organized
• Ability to as build and maintain positive relationships
• Ability to work collaboratively with all individuals on the team
• Must be well-groomed, meet the professional dress code requirements, and be able to deal with associates and guests courteously and efficiently.
• Must have a valid California driver's License
• Able to work extended workweeks, including weekends or holidays, to accommodate a client's needs as well as any functions.

EXPERIENCE

• 2 years’ of hotel experience, preferred
• Delphi experience preferred
• Hilton systems experience preferred

PHYSICAL DEMANDS
While performing the duties of this job, this role is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Generally, works in an office setting with minimal adverse exposure to environmental hazards. Light lifting, bending, and reaching as needed.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.