Sales & Marketing Manager- F&B

Job Overview:

The Retail Sales & Catering Manager is responsible for driving retail sales and managing catering operations to achieve revenue targets and ensure exceptional customer satisfaction. This role requires a strategic thinker with strong leadership, sales acumen, and operational expertise to oversee day-to-day catering execution and retail performance. The ideal candidate will bring a passion for hospitality, a strong client focus, and the ability to lead a high-performing team.

Duties and Responsibilities

Retail Sales:

• Develop and execute sales strategies to increase in-store and online retail sales.
• Analyze sales trends and customer data to drive product selection, pricing, and promotions.
• Maintain a deep knowledge of merchandise and current market trends.
• Train and supervise retail staff, ensuring high customer service standards and product knowledge.
• Manage inventory levels and coordinate with procurement and merchandising teams.
• Ensure all retail operations reflect Ladurée’s brand standards, visual merchandising guidelines, and luxury positioning

Catering Management:

• Oversee all aspects of the catering operation, including event planning, menu coordination, staffing, and execution.
• Act as the primary point of contact for catering clients, handling inquiries, proposals, and contracts.
• Develop catering packages and pricing models that align with market demand and profitability goals.
• Coordinate with culinary and operations teams to ensure timely and quality delivery of catering events.
• Maintain and build relationships with corporate clients, event planners, and community partners.

Sales & Marketing:

• Drive new business through networking, cold calling, attending events, and managing digital marketing efforts.
• Collaborate with the marketing team on promotional materials, seasonal campaigns, and online presence.
• Track and report on sales performance, forecasts, and key performance indicators (KPIs).
• Maintain CRM systems and ensure accurate record-keeping of client communications and sales activity.
• Liase with the Laduree Paris Team to ensure alignment with global brand guidelines, seasonal launches, visual identity, and campaign rollouts.

Skills

· Customer service

· People management, fostering teamwork, and giving feedback

· Planning

· Developing budgets

· Self-motivated

· High energy Level

· Multi-tasking

· Resolving conflict

· Verbal & written communication

Job Type: Full-time

Pay: QAR10,000.00 - QAR12,000.00 per month