Sales Officer

Job Description:

Job Summary

We are urgently hiring an Inside Sales Specialist to join our dynamic travel team in Kochi. The ideal candidate will have a passion for travel and sales, excellent communication skills, and the ability to convert leads into satisfied customers.

Key Responsibilities

• Contact potential and existing leads to explain domestic and international tour packages.
• Make proactive outbound (cold) calls to generate new business opportunities.
• Follow up effectively on leads to convert them into bookings.
• Manage and update customer data accurately in the CRM system.
• Handle online marketplace leads and assign them to appropriate Travel Consultants.
• Collaborate with the sales and operations teams to provide customers with updated package details, pricing, and itineraries.
• Achieve daily and monthly sales, conversion, and call volume targets.
• Maintain knowledge of company travel products, promotions, and destinations.
• Provide regular feedback to improve sales processes and customer satisfaction.

Requirements

• Bachelor’s degree in any discipline (Travel & Tourism / BBA preferred).
• 0–4 years of experience in Travel Sales, Student Counselling, EdTech, or Automobile Sales preferred.
• Excellent English communication skills (Conversational Hindi/Malayalam preferred).
• Strong persuasion and customer relationship skills.
• Proven consistency in meeting or exceeding sales targets.
• Proficiency in MS Office and CRM tools.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person