Sales Operation Manager

Job Purpose/ Summary:

To act as the central operational hub between Sales, Development, Finance, and Legal by gathering, validating, and structuring all sales-related data (pricing, inventory, contracts, and payment plans) and ensuring its accurate reflection on the Sakneen platform. The role ensures seamless sales operations, data integrity, and contract issuance while supporting strategic decision-making through reporting and financial analysis (including NPV calculations).

Key Responsibilities:

1. Cross-Department Data Integration

• Act as the focal point between Development, Sales, Finance, and Legal
• Gather and validate unit pricing, inventory status, and project data from Development
• Ensure all data is accurately reflected and updated on Sakneen platform

2. Inventory & Pricing Management

• Own and manage daily inventory updates across all projects
• Ensure alignment between actual inventory, pricing, and system data
• Handle any unit changes (upgrade/downgrade) and reflect updates across systems

3. Sakneen Platform Management

• Upload and maintain all unit data, pricing, and availability on Sakneen
• Ensure data accuracy and real-time updates
• Monitor system usage and reporting accuracy

4. Contract Issuance & Legal Coordination

• Lead coordination between Sales and Legal for contract issuance
• Ensure all documentation, approvals, and data inputs are complete before contract generation
• Track contract status and ensure timely issuance

5. Financial Analysis & NPV Calculations

• Perform NPV calculations for units based on payment plan adjustments
• Support approval process by providing financial justification
• Align with Finance on payment structures and financial impact

6. Sales Commission Management

• Calculate and finalize monthly sales commissions (brokers, agents, ambassadors)
• Ensure accuracy and alignment with contracts and sales performance
• Coordinate with Finance for validation and payout

7. Reporting & Performance Tracking

• Prepare daily, weekly, and monthly reports on:
• Sales performance
• Inventory status
• Pipeline and bookings
• Provide insights to CSO for decision-making

8. Process Governance & Optimization

• Develop and maintain sales operations workflows and SOPs
• Ensure compliance with approval matrices and internal policies
• Continuously improve operational efficiency

Qualifications:

• Bachelor’s degree in Business Administration / Finance / Information Systems
• 3-6 years in Sales Operations within Real Estate Developers/Strong exposure to CRM, inventory, contracts, and commissions/Experience in NPV/payment plan structuring is a strong plus
• Advanced Excel, CRM systems (Dynamics, Salesforce, etc.)
• Sales analytics & reporting /Inventory & pricing management /Financial modeling (NPV)

Special requirements:

• Strong coordination and governance mindset