Sales Operation Specialist

Company Introduction:

Unilumin is a global leader in LED display, dedicated to delivering high-quality, innovative, and energy-efficient technologies. Headquartered in Shenzhen, China, with subsidiaries and service networks across more than 160 countries, Unilumin provides cutting-edge products and comprehensive solutions for a wide range of industries including sports, entertainment, retail, transportation, and smart cities.

As a publicly listed company, Unilumin is known for its innovation, quality manufacturing, and global service capabilities. Our technology has powered some of the world’s most iconic venues and events, and we continue to invest heavily in R&D to stay at the forefront of the LED display industry.

Job Responsibilities:

1. Order Management

• Create Sales Orders (SO)

• Manage order-related email responses

• Coordinate with finance for invoice issuance to expedite production or delivery

2. Logistics & Customs Coordination

• Track shipments, customs clearance, and payment processes

• Communicate with DHL and freight forwarders to ensure accurate delivery

• Assist customers with shipping status and handle urgent delivery issues

3. Local Procurement

• Manage local procurement for accessories or structural parts (PO to delivery)

• Liaise with suppliers to confirm orders and follow up on delivery

4. Distributor Operations

• Update distributor inventory and coordinate with warehouse & customer operations

5. Inventory & Sample Support

• Assist sales in confirming inventory and sample availability

• Follow up on sample requests and urgent pick-list cases

6. Forecast & Opportunity Management

• Maintain forecast and opportunity pipeline data

Qualifications:

• Bachelor’s degree in Business, International Trade, or related field
• 1–3 years of experience in sales operations or similar roles
• Knowledge of order processing, invoicing, and logistics coordination
• Excellent communication skills in both English and Chinese (written & verbal)
• Proficient in Excel; SAP/ERP experience preferred
• Strong sense of responsibility, fast learner, and detail-oriented

Benefits:

· Company Health Insurance

· 401(k)

· PTO

· Paid Sick Leave

· LTD & STD

· Office Happy Hour

· Team Building

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you require visa sponsorship to work in the U.S?

Language:

• Mandarin (Required)

Ability to Commute:

• Orlando, FL 32809 (Required)

Work Location: In person