Sales Operations & Capabilities Manager - Türkiye

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Responsibilities:

Strategic Customer-facing Capability Development:

• Work closely with the BU heads to develop and implement the sales force capabilities plan across Lilly Turkey.
• Lead the transformation of the sales team’s capabilities by implementing META and IBU innovation initiatives (Avatar, NBE, ADVANCE AI, ELA, etc.) to facilitate full integration between OCE, data, and VBS.
• Develop and maintain a capability roadmap for the sales organization. Create the training plan, including onboarding, training curriculum, and sales leadership forums.
• Ensure the sales team has strong, competency-based development plans with a HUB approach to evaluate progress.
• Collaborate with the Business Unit heads on Sales Execution Governance.

Salesforce Optimization:

• Directly influences short- and long-term revenue by developing and delivering recommendations on Sales Force size, structure, and alignment, as well as customer prioritization for BU leadership.
• Monitors customer and marketplace trends to identify opportunities for optimizing sales operations strategies.
• Manages the effective deployment of information and business processes to support the BU sales strategy.
• Uses data and reports to develop, refine, and implement strategies aimed at improving field performance.
• Identifies opportunities to enhance sales force execution.
• Finds opportunities for capability improvements.

Execution Excellence:

• Collaborate with cross-functional teams to ensure alignment and operational excellence, while using data insights to identify performance gaps and suggest improvements.
• Work with the sales organization to support business needs, track structure, and monitor Salesforce metrics.
• Enhance data accuracy and reporting efficiency for Field teams, including scorecards, dashboards, and ad hoc analytics.
• Act as a liaison between field teams and internal stakeholders to address field-facing tool issues and ensure timely resolution.

JOB QUALIFICATIONS:

EDUCATION:

(Bachelor’s Degree, licenses and certifications etc.)

• Bachelor's degree or above

EXPERIENCE:

(Total years of experience related to the position)

• Sales management experience is a MUST.

SOFT SKILLS:

(Demonstrated learnings e.g. work effectively under pressure, analytical mindset etc.)

• Experience in leading and delivering solutions to complex business problems related to sales force and other field-facing roles.
• Experience in leading SFE capability development and ideation on new workstreams.
• Strong project management and communication skills

TECHNICAL SKILLS:

(Measurable e.g. using MS Office, excellent command of English etc.)

• Excellent command of written and spoken English
• Excellent use of MS Office programs

OTHER QUALIFICATIONS:

(Those required items that are not covered within sections above, e.g. military status, ability to travel etc.)

ASSETS:

(These are not required to perform the basic functions of the role.)

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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