Sales Operations Executive

The Executive is responsible for managing, monitoring, and ensuring the smooth, compliant operations of all Maktaba-tul-Madinah shops (POS) across Pakistan. This role requires strong coordination across Finance, IT, HR, and Supply Chain departments to achieve operational excellence and sales targets.

Key Responsibilities

• POS Management: Oversee day-to-day shop activities, ensuring strict compliance with SOPs and cash handling procedures.
• Sales Analysis: Collaborate on defining monthly POS sales targets. Monitor sales performance, analyze product/regional trends, and provide actionable feedback.
• Inventory & Cash: Track daily stock levels, coordinate replenishment with Supply Chain, and verify GRNs/adjustments. Verify daily cash deposits and reconcile with POS reports to monitor receivables.
• Cross-Functional Coordination: Act as the primary link between Head Office and shops. Coordinate with GSD/IT for maintenance and technical support, and with HR/Ijara for all shop staff matters (hiring, payroll, attendance, etc.).
• Compliance: Conduct periodic inspections and review audit findings to maintain operational quality, proper display, and ethical customer engagement.
• Travel: Required to visit all shops across Pakistan at least twice a year.

Requirements

Education & Experience

• Education: Bachelor’s degree preferred in Business Administration, Commerce, Retail/Supply Chain Management, or a relevant field.
• Experience: 2–4 years of experience required in Sales operations, Retail POS supervision, Stock/cash reconciliation, or Multi-location coordination. Experience in bookstore operations or Islamic organizations is a strong advantage.
• Technical: Proficiency in POS systems and ERP modules. Advanced MS Excel skills (Pivot tables, VLOOKUP, reporting). Expertise in stock control, cash reconciliation, and sales analysis.
• Soft Skills: Excellent communication, coordination, and follow-up skills. Strong analytical thinking, problem-solving abilities, and ethical conduct aligned with Dawat-e-Islami values.

Job Type: Full-time

Pay: From Rs60,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Sales Operations: 4 years (Preferred)
• Process Operations Handling: 4 years (Preferred)
• Sales Coordination: 4 years (Preferred)
• Sales Automation: 4 years (Preferred)

Language:

• English (Preferred)

Work Location: In person