Sales Operations Manager (Arabic speaker)

Job Description

To oversee and manage the daily operations of properties and facilities, encompassing tasks such as facility maintenance, tenant relations, vendor management, budgeting, health and safety compliance, staff supervision, property inspections, emergency preparedness, reporting, and continuous improvement initiatives.

RESPONSIBILITIES

- Develop and implement operational strategies, goals, and objectives aligned with the organization’s overall vision and mission.

- Analyze market trends, customer demands, and industry best practices to drive continuous improvement and innovation in operations.

- Evaluate and optimize operational processes and workflows to improve efficiency, reduce costs, and enhance productivity.

- Identify bottlenecks, operational gaps, and areas for improvement and develop and implement solutions to address them.

- Implement performance metrics a key performance indicator to track and measure operational performance and take corrective actions as necessary.

- Lead motivates, and inspire a team of operational staff, providing guidance3 and support to achieve individual and team objectives.

- Foster a culture of teamwork, collaboration, and continuous learning, promoting professional development and growth opportunities for team members.

- Conduct performance evaluations, provide feedback, and identify training needs to enhance team performance and capabilities.

- Ensures compliance with relevant industry standards, regulations and legal requirements.

-Develop and implement quality control measures to maintain high standards of product / service quality and customer satisfaction.

- Monitor an assess operational risks, implement risk management strategies, and maintain effective internal controls.

= Collaborate with cross-functional teams, including sales, marketing, finance, and supply chain, to align operational activities with business objectives.

- Establish and maintain relationships with key stakeholders, suppliers and vendors to ensure smooth and efficient operations.

- Address customer concerns, inquires and complaints and strive to exceed customer expectations.

- Takes Health, Safety & Environment (HSE) lead in ensuring “safe systems of work” and “safe conditions” are in place within area of responsibility.

- Performs other similar or related duties as required or assigned by management.

QUALIFICATIONS & EXPIERENCE

Educational Requirements / Qualifications:

• Bachelor degree in business administration, operations management, or a related field.

Experience:

• 3-5 years’ experience in operations management.

Skills and Competencies:

• Strong analytical and problem-solving skills.
• Excellent leadership and people management abilities with a focus on team building & motivation.
• Exceptional communication & interpersonal skills.
• Knowledge of operational best practice.
• Proficiency in using relevant software and tools for operational analysis.

Job Location: Abu Dhabi

Job Type: Full-time

Application Question(s):

• Can you start immediately?
• What is your expected salary?

Experience:

• Operations: 3 years (Required)

Language:

• Arabic (Required)