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Sales & Operations Officer - Shahrah e faisal Karachi campus

Hiring: Sales & Operations Officer

Salary: Rs. 40,000/month + Commission
Start Date: 20 Feb , 2026

Location : Shahrah e faisal Karachi

About Omni Academy

Omni Academy is a fast-growing training and consultancy organization committed to innovation and excellence. We are dedicated to empowering individuals and businesses through digital transformation, training, and strategic consultancy.

Job Summary:

The Sales & Operations Officer is responsible for supporting sales growth while ensuring smooth day-to-day operational activities. The role involves lead generation, customer handling, coordination with internal teams, process monitoring, and maintaining service quality to achieve business targets.

Key Responsibilities:Sales Responsibilities:

  • Generate and follow up on leads through calls, WhatsApp, emails, and walk-ins.
  • Convert inquiries into admissions/sales as per assigned targets.
  • Maintain proper follow-up record and update CRM/system regularly.
  • Achieve monthly sales and revenue targets.
  • Provide product/course information to prospective clients.
  • Build and maintain strong relationships with customers.
  • Prepare daily and weekly sales reports.

Operations Responsibilities:

  • Coordinate with academic/service teams for smooth service delivery.
  • Monitor daily attendance and operational workflow.
  • Ensure timely sharing of schedules, updates, and announcements.
  • Handle post-sale customer issues and ensure timely resolution.
  • Maintain documentation and compliance with company policies.
  • Support management in improving operational efficiency.

Required Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, or relevant field.
  • 1–3 years of experience in sales, operations, or customer service.
  • Strong communication and negotiation skills.
  • Ability to work under targets and pressure.
  • Proficiency in MS Office and CRM tools.

Key Skills:

  • Lead generation & conversion
  • Customer relationship management
  • Coordination & multitasking
  • Reporting & documentation
  • Problem-solving ability

Job Type: Full-time

Pay: Rs40,000.00 per month

Work Location: In person

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