Sales Operations / Order Processing Administrator

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Sales Operations / Order Processing Administrator

Phoenix, AZ | Full-Time | Onsite | W-2 Employee

About the Role

The Sales Operations / Order Processing Administrator plays a critical role in supporting the Branch Administration Manager (BAM) by ensuring accurate processing, auditing, and fulfillment of sales orders. This position is responsible for managing order flow from entry through invoicing and coordination with the warehouse, while maintaining a high level of accuracy and efficiency in a fast-paced environment.

What You’ll Do

• Audit sales deals for accuracy, completeness, and compliance prior to processing
• Input and manage deal information in NOMAD
• Process and push orders through to the warehouse for fulfillment
• Order equipment and track order status
• Invoice equipment deals accurately and in a timely manner
• Support major account order entry for sales representatives
• Maintain organized records and documentation related to orders and audits

Required Skills & Qualifications

• Strong attention to detail with excellent accuracy
• Solid math and auditing skills
• Proficiency in Excel spreadsheets and data entry
• Ability to work efficiently in a fast-paced, high-pressure environment
• Strong administrative and organizational skills

Preferred Experience & Education

• Prior experience in an administrative, order processing, or operations support role
• Experience working with data entry systems, order management tools, or CRM platforms
• Background handling detailed, transactional work requiring high accuracy
• Bachelor’s Degree

What We Offer

• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA program
• $20-25/hr. DOE

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

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