Sales Operations Specialist

Skill required: Order Management - Order Management
Designation: Sales Operations Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Order Management involves order processing, Receive, process and confirm customer orders in the system. Ensure order accuracy in terms of pricing, product specifications, quantity, and delivery details Coordinate with sales, supply chain, and warehouse teams to fulfill customer orders Work well with sales, logistics, finance, and customer service teams to ensure smooth operations.. Keyword includes (Order Processing, Order fullfilment" "Customer communication",Inventory Management) Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management.
What are we looking for? • Oversee day-to-day activities of the order management team. • Assign tasks, monitor workflow, and ensure timely order processing. • Address and resolve operational issues within the team. • Maintain documentation and ensure compliance with company policies. • Provide feedback and coaching to team members. • Bachelor’s degree or equivalent experience in business or operations. • 3+ years’ experience in order management, with prior leadership or supervisory responsibilities. • Good interpersonal and time management skills. • Familiarity with order management systems.
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Any Graduation