Sales Operations Specialist

Company Overview:

Work Where it Matters

Affigent, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Affigent, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Affigent provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Affigent provides services to modernize IT infrastructure while simultaneously improving security and delivering mission-serving solutions faster and at a lower cost.

Affigent is a strategic partner for access to a broad range of IT products and solutions that deliver stronger, more responsive enterprise technology solutions and measurably superior outcomes.

As an Affigent employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Description:

Candidate must be able to work through different areas of order management. Functioning under general supervision in accordance with established policies/procedures, he or she is accountable directly for Area Sales Operations.

Responsibilities:

• Oversee and coordinate sales operations activities in support of Sales Representatives, ensuring timely and accurate execution of operational processes.
• Manage the end‑to‑end order workflow, including monitoring order intake, validating requirements, and ensuring alignment with internal procedures.
• Review and process invoicing requests, ensuring accuracy, completeness, and compliance with established guidelines.
• Monitor and address issues related to expired products and backorders, including identifying impacts and coordinating resolution with internal teams.
• Administer customer order processing, ensuring all documentation and system entries meet organizational standards.
• Consolidate and validate orders and quotes to support sales forecasting, pipeline visibility, and operational planning.
• Track and report on order status, proactively identifying delays or discrepancies and coordinating corrective actions.
• Generate invoicing and payment requests, ensuring alignment with contract terms and internal financial controls.
• Maintain and oversee contract databases, ensuring data integrity, version control, and accessibility for internal stakeholders.
• Support the review and approval workflow for vendor invoices by verifying accuracy, identifying variances, and coordinating with stakeholders to resolve discrepancies.

Qualifications:

• Knowledge of IT systems, Windows, Microsoft products.
• Ability to organize workflows to support multiple Sales Representatives from quoting to invoicing and collections.
• High School diploma required
• 2 - 4 yrs. related experience.
• Some accounting knowledge, AP, AR.
• Attention to detail, able to follow up on tasks, and organized.

Desired Qualifications:

• Bachelor's degree preferred.
• Knowledge of Microsoft Dynamics NAV.

Job ID: 2026-22194 Work Type: Hybrid