Sales & Project Coordinator

About Us

PEX Plumbing and Repiping is a growing plumbing company specializing in full-home repipes and major plumbing upgrades throughout the greater Portland/Vancouver area. Our approach is consultative, transparent, and customer-focused. We believe in educating homeowners, setting clear expectations, and delivering high-quality work — not high-pressure sales.

Position Summary

The Sales & Project Coordinator owns the entire homeowner experience for larger plumbing projects, from the first in-home consultation through project completion.

This is not a commission-only sales role. You’ll work alongside a journeyman plumber during in-home consultations to assess project needs, explain the repipe process, and help homeowners confidently understand their options. Once a job is sold, you’ll transition into coordinating project logistics and serving as the primary point of contact through completion.

This combined role reduces handoff issues, improves communication, and creates a smoother experience for customers and our internal team.

What You’ll Do

Sales & In-Home Consultations

• Conduct 3–4 in-home consultations per day with homeowners and a journeyman plumber
• Assess project scope and help homeowners identify their needs
• Educate customers on:
• Their plumbing system and options
• The repipe process
• The benefits of repiping with PEX
• Build trust through clear, pressure-free communication
• Explain why our company is a strong choice for their project
• Prepare and send professional quotes using CRM templates
• Follow up with customers to answer questions and close jobs
• Assist homeowners with navigating and applying for financing options

Project Coordination (Post-Sale)

• Coordinate project logistics once work is approved, including:
• Coordinating asbestos testing
• Scheduling crews and inspections
• Ordering materials
• Serve as the primary communication link between the homeowner, plumbers, and office staff
• Track project progress and ensure next steps are clearly defined

Systems & Documentation

• Maintain accurate CRM records and job documentation
• Ensure all project details are properly recorded and updated
• Support continuous improvement of sales and project coordination processes

Qualifications

• Strong communication and interpersonal skills
• Comfortable meeting with homeowners and discussing project details
• Organized, detail-oriented, and able to manage multiple projects at once
• Confident using CRM systems, email, and spreadsheets
• Construction, plumbing, or home services experience is a plus (but not required)
• Valid driver’s license and ability to travel to job sites

Compensation & Benefits

• Salary and Bonuses: $85,000 to $100,000 Annually
• Monthly bonuses tied to closed jobs,monthly profits, online reviews, and overall performance
• Company vehicle provided for work-related travel
• Company-paid Oregon asbestos certification
• Health insurance (medical, dental, vision)
• 401(k) with company match
• Paid time off and paid holidays
• Growth opportunities within a respected local company

This role offers stable base pay with upside potential, without the pressure of commission-only sales.

Who This Role Is For

• Someone who enjoys educating customers and helping them make confident decisions
• A strong communicator who builds trust easily
• A detail-oriented professional who values follow-through
• Someone comfortable balancing customer-facing work with coordination and documentation
• A team player who enjoys working alongside field plumbers and office staff

Who This Role Is Not For

• Commission-only or high-pressure sales professionals
• Candidates who prefer minimal administrative or follow-up work
• Those uncomfortable being accountable for a project after the sale
• Individuals who prefer working independently without collaboration

Why Join PEX Plumbing and Repiping

• Work directly with skilled journeyman plumbers
• Be part of a growing, process-driven company
• Own projects from first meeting through completion
• Build a long-term career, not just close deals

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Application Question(s):

• 1. This role involves meeting homeowners in their homes to discuss major plumbing projects. Which best describes your experience?

☐ Extensive in-home consultation experience

☐ Some in-home or customer-facing sales experience

☐ Customer service experience but limited in-home sales

☐ Little to no relevant experience

• This role requires follow-up calls, CRM updates, and project coordination after the sale. How comfortable are you balancing sales and administrative tasks?

☐ Very comfortable — I enjoy organization and follow-through

☐ Comfortable, but sales is my stronger area

☐ Prefer mostly sales

☐ Prefer mostly admin

• What motivates you more in a role like this?

☐ Helping customers make confident decisions

☐ Solving problems and coordinating details

☐ Earning commission and hitting sales goals

☐ A mix of customer service and sales

• Briefly describe why you’re interested in a combined sales + project coordination role rather than a traditional sales position.
• How would you describe your sales approach?

☐ Educational and consultative

☐ Relationship-based

☐ Goal-driven with a focus on closing

☐ High-pressure / fast-close

Work Location: In person