Sales Representative

Responsibilities:

• Promote and sell coffee shop products to potential customers through various channels, including cold-calling, email campaigns, and in-person visits.
• Develop and maintain relationships with existing and new customers to increase sales and customer loyalty.
• Conduct market research and analyze customer feedback to identify areas for improvement and growth opportunities.
• Collaborate with the marketing team to create effective marketing strategies to increase brand awareness and drive sales.
• Meet or exceed sales targets and goals.
• Provide exceptional customer service, including addressing customer inquiries and resolving complaints in a timely and professional manner.
• Attend trade shows, events, and other industry-related functions to promote the coffee shop and its products.
• Keep accurate records of sales activity and customer interactions using our CRM system.

Requirements:

• 2+ years of experience in sales, preferably in the food and beverage industry.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office and CRM software.
• Ability to work flexible hours, including evenings and weekends, as needed.
• A passion for coffee and the food and beverage industry.