Sales Representative/Customer Service

Job Responsibilities:

• Handle day-to-day operations and shipment coordination
• Manage customer inquiries via phone, WhatsApp, and email
• Ensure timely order processing, dispatch, and delivery updates
• Coordinate with drivers, warehouse team, and clients
• Resolve customer complaints in a professional and timely manner
• Maintain accurate records and reports

Sales & Business Development:

• Identify and develop new business opportunities in courier and logistics services
• Generate leads and convert prospects into active customers
• Maintain and grow relationships with existing clients
• Achieve monthly sales targets and revenue goals
• Prepare and present service proposals and pricing to clients
• Follow up on inquiries and close deals effectively
• Coordinate with operations team to ensure smooth onboarding of new clients

Requirements:

• Minimum 1–2 years experience in courier/logistics, customer service, or sales
• Strong communication and negotiation skills
• Good knowledge of UAE locations and delivery operations
• Ability to multitask, meet targets, and work under pressure
• Basic computer skills (Excel, email, CRM systems)

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Work Location: In person