Sales Rev. Ops. (English Sales Coach)

Job Description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Key Responsibilities

• Coaching and Mentoring
• Onboard and train new salespeople .
• Provide ongoing coaching, mentoring, and feedback to sales associates to strengthen their overall sales performance and ensure high closure rates .
• Act as a consultant, providing helpful advice on coping with job-related challenges .
• Observe and coach sales associate performance daily, including monitoring sales calls for quality and salesmanship .
• Identify and bridge gaps in performance, productivity, and quality at both the individual and team levels .
• Training and Development
• Identify individual and team training needs .
• Develop and implement effective training plans and educational material, including sales scripts, presentations, and case studies .
• Design training courses using techniques like role-playing activities, gamification, and job simulation .
• Set annual learning and development objectives for the sales team .
• Maintain updated records of educational curriculum and material .
• Performance Management
• Evaluate employees' performance after each training session .
• Work with assigned sales representatives who are currently in or potentially heading into a performance plan .
• Use an understanding of lagging and leading indicators to identify performance issues and devise customized sales approaches .
• Improve metrics on sales and closing ratios and optimize sales cycle management .
• Collaboration and Knowledge
• Maintain a deep understanding of all products, services, procedures, and policies .
• Collaborate with call center management and other partners to identify opportunities in sales performance and share best practices .
  

Requirements And Skills

• Proven work experience as a Sales Coach, Sales Trainer, or similar role .
• Experience in a sales or customer service position is a plus .
• Strong understanding of sales techniques, sales processes, and the ability to motivate employees .
• Excellent communication skills, both written and verbal, and strong interpersonal skills .
• Strong problem-solving, data analysis, and critical observation skills .
• A Bachelor's degree in Education, Human Resources, Business, Marketing, or a related field is typically required .
• Additional training certification is a plus .
  
  

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id: R_2512_17111

Posted At: Fri Dec 19 2025 00:00:00 GMT+0000 (Coordinated Universal Time)