Sales Specialist

Job Title

Sales Specialist / Closer – Debt Settlement (US Market | Night Shift)

Company

Dial Expert

About Dial Expert

Dial Expert is a fast-growing call center specializing in U.S.-based sales campaigns, with a strong focus on debt settlement and financial solutions.

Our mission is to empower our teams to exceed expectations and deliver exceptional results.
By 2027, we aim to positively impact over 10,000 lives, creating measurable success for our clients, our agents, and the communities we serve.

We have scaled rapidly to 300+ active employees, operating across multiple structured, compliance-driven campaigns with long-term stability.

Position Overview

Dial Expert is hiring Sales Specialists / Closers to join our Debt Settlement campaign.

You will handle a mix of inbound and outbound calls generated through multiple vendors and lead sources. This is a full-cycle closing role, where you control the conversation from first contact through contract signing and compliance completion.

This role is not script-reading only. It requires real sales skills, confidence, empathy, objection handling, and attention to detail.

Work Model

• Work From Home (WFH)
• Potential to move to a hybrid model in the near future
• Candidate must have:
• Own PC or Laptop
• Stable wired internet (LAN)
• Professional headset

SchedulesFull-Time

• Monday to Friday
• 6:00 PM – 3:00 AM (Cairo Time)
• Other start options may be available (4:30 / 5 / 7 / 8 PM)
• 1-hour break included

Part-Time

• Monday to Friday
• 6 hours/day (fixed start time)
• 45-minute break included

Compensation & PerksBase Salary

• Full-Time: 18,000 EGP / month

(Subject to increase based on performance and exceeding targets)

• Part-Time: 7,000 EGP / month

Commissions

• $20 per deal closed
• Minimum target: 3 sales per week
• Average performing agents close ~2 sales per day

Bonuses & Incentives

• Daily & weekly performance bonuses
• Weekly and monthly SPIFs & competitions
• Rewards for top performers
• Clear salary growth based on results and consistency

Additional Benefits

• Paid annual leave
• Paid sick leave
• Paid training & structured onboarding
• Long-term, stable campaign

Key Responsibilities

• Handle inbound and outbound calls professionally
• Build rapport and identify customer financial pain points
• Conduct structured qualification and needs analysis
• Present debt settlement solutions clearly and ethically
• Manage the entire sales cycle:
• Qualification
• Pitching
• Objection handling
• Contract explanation
• E-signature completion
• Compliance warm-down
• Ensure 100% accuracy in customer data, documentation, and system entries
• Follow QA, compliance, and process guidelines strictly

QualificationsRequired

• Proven experience in sales, closing, or call center environments
• Strong objection-handling and negotiation skills
• Fluent or near-native English
• Confidence handling sensitive financial conversations
• Ability to follow structured processes and compliance rules
• Discipline, focus, and performance mindset

Highly Preferred

• Call center sales experience
• Cold calling experience
• Background in debt settlement, loans, or financial services

Ideal Candidate Profile

• A closer, not an order-taker
• Comfortable working night shifts
• Detail-oriented and QA-aware
• Ethical, empathetic, and confident on calls
• Motivated by commissions, bonuses, and growth

Why Join Dial Expert?

• Real sales role with real earning potential
• Strong base salary + USD commissions
• Clear systems, scripts, and training
• Stable campaign with growth opportunities
• Work with a large, fast-scaling organization (300+ agents)

Apply now and become part of Dial Expert’s high-performance sales team.

https://apply.dialexpert.com/apply?ref=indeed

Job Types: Full-time, Part-time, Permanent, Temporary, Contract, New grad
Contract length: 12 months

Pay: E£30,000.00 - E£150,000.00 per month

Experience:

• Sales: 1 year (Preferred)
• Cold Calling: 1 year (Preferred)

Language:

• English (Required)