Job Overview: We are looking for a high-energy, persuasive communicator with a background in Call Centers or BPO to join our team. You will be the first point of contact for potential students, guiding them through our course offerings, assisting with technical registration, and ensuring successful payment verification (PoP).
Key Responsibilities:
- Lead Conversion: Manage inbound/outbound calls and messages to convert inquiries into active students.
- Enrollment Guidance: Walk students through the online registration portal and troubleshoot any technical hurdles.
- Payment Verification: Collect and verify Proof of Payments (PoP) to ensure seamless onboarding.
- Relationship Management: Act as a bridge between the sales team and Cluster Managers to ensure student success.
Requirements:
- Experience: 1–2 years in a Call Center (Sales/Support) or a similar fast-paced sales environment.
- Language: Fluency in English and Urdu is mandatory.
- Skills: Strong negotiation skills, familiarity with CRM tools, and a "people-first" attitude.
- Education: Bachelor’s degree (Required)Work Location: In person
- People-First Culture: Join a friendly, inclusive team that values open communication and mutual support. Your well-being matters to us, and you’ll be encouraged to balance work and life effectively.
WE OFFER
- Growth Opportunities: Work in a rapidly expanding organization where your contributions have visible impact. We support continuous learning with access to workshops, seminars, and professional development.
- Supportive Environment: You’ll work alongside passionate professionals who are eager to collaborate and share knowledge. Regular team activities and mentorship programs help everyone thrive.
- Competitive Package: We offer a competitive salary, performance-based bonuses, and benefits in line with industry standards. Enjoy a modern on-site office at Bahria Town Phase 7 with all the resources you need to succeed.
- Career Development: As part of a growth-oriented company, you’ll have room to expand your role. We encourage creativity, initiative, and leadership as we grow together.
Job Type: Full-time
Ability to commute/relocate:
- Rawalpindi: Reliably commute or planning to relocate before starting work (Required)
Education:
Language:
- English (Required)
- Urdu (Required)
Location:
Work Location: In person
Job Type: Full-time
Job Type: Full-time
Pay: Rs50,000.00 - Rs90,000.00 per month
Work Location: In person