Sales Supervisor

Sales Supervisor (Execution & Coordination)

Location: Dubai, UAE
Company: NAVO Ergonomics

Role Objective

NAVO is seeking a strong, results-driven Sales Supervisor (Execution & Coordination) to control daily sales execution, enforce discipline, manage pipeline hygiene, and coordinate inbound leads and reporting. This role is the backbone of NAVO’s sales performance and directly impacts monthly revenue predictability.

Core Responsibilities

Sales Control & Closure (Primary)

• Own and control the entire sales pipeline.
• Enforce daily follow-ups, lead response times, and closure discipline.
• Reassign stagnant or mishandled leads.
• Intervene in stuck negotiations and rescue delayed closures.
• Monitor call activity, WhatsApp communication, and quotation aging.
• Enforce pricing rules, CRM updates, and reporting discipline.

Lead & Walk-in Management

• Receive, log, assign, and track all inbound leads, calls, walk-ins, and online enquiries.
• Ensure no lead is lost or delayed.

Coordination & Admin (Secondary)

• Prepare and manage quotations and follow-ups.
• Maintain Excel/CRM trackers and daily reports.
• Coordinate basic delivery follow-ups and internal communication.
• Support documentation and client communication.

Team Coaching & Discipline

• Coach junior sales staff, monitor behavior, and recommend performance actions.
• Maintain performance dashboards and KPI compliance.

Reporting

• Provide daily, weekly, and monthly pipeline and revenue reports to management.

Requirements

• 2+ years experience in sales supervision, team leadership, or senior sales roles.
• Strong leadership, control, negotiation, and execution skills.
• Comfortable handling CRM, Excel, WhatsApp-based sales operations.
• Confident personality able to enforce accountability.

KPIs

• Team conversion rate
• Follow-up compliance
• Lead response time
• Monthly sales achievement
• Pipeline aging reduction

Compensation

AED 5000 – 7,000 + team-based incentives

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month