Sales Supervisor

Role Overview

The Sales Supervisor will:

• Drive student enrollments and revenue growth
• Lead and supervise front desk and sales staff
• Ensure smooth day-to-day center operations
• Maintain high student and parent satisfaction
• Monitor sales performance and KPIs

Key Responsibilities

• Convert inbound leads (calls, WhatsApp, walk-ins) into enrollments
• Conduct consultations and recommend suitable courses
• Supervise and coach sales/front desk team
• Track daily, weekly, and monthly sales targets
• Improve conversion rates and revenue per student
• Manage follow-ups and re-enrollments

Center Operations

• Oversee daily center operations (scheduling, classroom readiness)
• Coordinate with teachers regarding student placements
• Handle client concerns professionally
• Ensure CRM and student systems are updated accurately
• Monitor attendance, renewals, and package usage
• Maintain a professional and welcoming center environment

Requirements

• Native or fluent Russian speaker
• Fluent in English (spoken and written)
• Minimum 3–5 years experience in sales (education sector preferred)
• Experience supervising a team
• Strong closing and negotiation skills
• Highly organized and detail-oriented
• Comfortable with CRM systems and performance reporting
• Ability to work weekends (education industry schedule)

Preferred Background

• Experience in language centers, tutoring centers, or training institutes
• Experience handling Russian-speaking clientele
• Strong understanding of customer service excellence

Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED7,000.00 per month