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Sales Supervisor - HORECA
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Sales Supervisor – HORECA
Job Summary:
The Sales Supervisor – HORECA is responsible for leading and managing HORECA sales operations in the Dubai market. This role involves overseeing a team of sales executives, developing key partnerships with hotels, restaurants, cafes, and catering companies, and ensuring the achievement of sales and distribution targets.
The Sales Supervisor – HORECA is responsible for leading and managing HORECA sales operations in the Dubai market. This role involves overseeing a team of sales executives, developing key partnerships with hotels, restaurants, cafes, and catering companies, and ensuring the achievement of sales and distribution targets.
Key Responsibilities:
- Supervise, coach, and support HORECA sales representatives across assigned territories in Dubai.
- Develop and maintain strategic relationships with key accounts in the HORECA sector including hotels, restaurants, cafes, and catering services.
- Ensure daily route plans, customer visits, and sales targets are achieved consistently.
- Monitor product availability, placement, and visibility at HORECA outlets in line with brand standards.
- Execute channel-specific promotions, seasonal campaigns, and upselling strategies.
- Analyze market trends and track competitor activities to provide actionable insights.
- Prepare and submit regular sales reports, forecasts, and performance reviews.
- Train and develop sales team members on product knowledge, customer service, and consultative selling techniques.
- Liaise with logistics and supply chain teams to ensure timely product delivery and stock availability.
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field preferred.
- Minimum 3 years of sales experience in the FMCG or beverage industry, with a focus on the Dubai HORECA market.
- Proven track record in managing HORECA sales and client relationships.
- Strong leadership and people management abilities.
- Excellent communication, negotiation, and presentation skills.
- Valid UAE driving license.
- Proficiency in MS Office and CRM or sales reporting tools.
Key Skills:
- HORECA sales execution and route planning.
- Key account management.
- Sales forecasting and reporting.
- Customer relationship management and retention.
- Market and competitor analysis.
- Problem-solving and decision-making in a fast-paced environment.
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