Sales Support Executive

The Sales Support Executive will play a key role in supporting the sales team by managing order documentation, coordinating production and delivery timelines, and ensuring smooth end-to-end order execution. The role requires strong organizational skills, attention to detail, and proficiency with ERP or documentation systems.

Key Responsibilities

• Assist the sales team with order entry, quotation preparation, and invoicing using ERP software.
• Maintain accurate records of quotations, purchase orders, delivery notes, and invoices.
• Coordinate with production, procurement, and logistics teams to track order progress and ensure timely delivery.
• Support project management of customer orders, ensuring all required documentation and approvals are completed on schedule.
• Communicate with customers for order confirmations, updates, and documentation requirements.
• Generate and maintain sales-related reports, helping the team track performance and delivery schedules.
• Assist in process improvements related to sales administration and ERP system usage.

Requirements

• Bachelor’s degree in Business Administration, Engineering, Textile/Garment Technology, or a related field.
• Previous experience (2–5 years) in sales coordination, sales support, or order processing roles.
• Familiarity with ERP software and document management systems.
• Strong organizational, multitasking, and communication skills.
• Proficiency in MS Office (Excel, Word, Outlook).
• Ability to work collaboratively with internal teams and maintain high attention to detail under tight deadlines.

Preferred Background

• Experience in the workwear, uniforms, or PPE manufacturing and trading industry.
• Technical or engineering background to understand product specifications and customer requirements.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• sales coordination, sales support: 3 years (Required)
• ERP: 2 years (Required)
• MS office: 2 years (Preferred)

Language:

• English (Preferred)