Job Summary
We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software .
Roles & Responsibilities
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Calling potential database and give detailed information about company s product and services
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Promoting the services and Customer follow up
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Customer support on live chat, call, mail and remote session
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Maintain the database and the follow up register
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Maintaining the meetings schedule and follow up with the same
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Regularly updating and obtaining the lists of individual contact details.
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Identify customer needs and provide solutions through the company’s products and services
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Providing technical support to clients when required
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Should provide high availability as and when required
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Build and maintain positive relationships with future prospects.
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Keep record of every customer interaction and sales activities.
Skills & Requirements
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The ability to handle inbound calls from the Client.
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Should have Excellent verbal and written Communication Skills and Convincing Power.
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Strong sales and negotiation skills.