Sales Support Executive (Male)

We are seeking a proactive, confident, and customer-focused Sales Support Representative to join our team. The ideal candidate must have prior experience in the printing industry and should be capable of independently handling customer inquiries, coordinating orders, and managing client communication in a professional manner.

The ideal candidate should possess strong sales coordination and customer handling skills, along with a solid understanding of printing products, production processes, materials, and client servicing requirements.

Key Responsibilities

• Independently handle customer inquiries, quotations, and all sales-related communication
• Coordinate with clients regarding orders, pricing, artwork, delivery schedules, and production updates
• Build and maintain strong relationships with existing clients to ensure high customer satisfaction
• Prepare quotations, sales orders, proposals, and other related documentation
• Follow up with clients for approvals, order confirmations, and pending requirements
• Liaise with production, design, logistics, and finance teams to ensure smooth order execution
• Visit clients when required for meetings, order finalization, and relationship management
• Maintain accurate and up-to-date customer records and sales data
• Handle customer complaints professionally and escalate issues where necessary
• Support overall business growth through effective coordination and client servicing

Requirements

Education: Intermediate / A-Levels / Diploma / Associate Degree

Experience:

• Minimum 1+ year of sales or client coordination experience
• Mandatory experience: Basic knowledge of graphic design concepts, artwork management, colour separations.

Required Skills

• Strong communication and customer dealing skills
• Good coordination and follow-up abilities
• Knowledge of printing processes, materials, and production flow
• Basic knowledge of graphic design concepts, artwork management, colour separations.
• Proficiency in MS Excel and email communication
• Ability to manage multiple client queries professionally.

Location: PECHS, Block 6, Karachi
Shift: 09:00am-06:00pm- (Mon-Fri)

Job Type: Full-time

Pay: Rs65,000.00 - Rs70,000.00 per month

Application Question(s):

• Why did you leave your last job/plan to leave your current job?
• Please include your current/last pay scale with your application
• How soon can you join?

Work Location: In person