Sales Support Specialist

We are looking for an all-round Sales Specialist, supporting our Sales Manager with administrative customer service as well as first level technical support in Dubai, Kuwait, Qatar, Bahrain, Egypt, Oman, and KSA.

Your Tasks - What you can expect as Sales Support Specialist:

• As the main contact and entry point, you handle all customer interactions and requests
• You manage full order lifecycle, including order entry, processing, confirmations, delivery coordination, and invoicing
• You monitor contract conditions, maintain payment terms, sales figures, and bonus accruals
• In addition, you manage consignment stocks and maintain customer master data
• While closely supporting the sales representative, you prepare sales statistics, reporting, and cover general administrative tasks
• You support customers with product-related questions, provide first-level technical support and coordinate more complex requests with internal technical teams

Your Profile - What you bring as Sales Support Specialist:

• Based on a technical or commercial qualification, you bring experience in sales support or customer service, ideally in printing ink or packaging industry
• Through your independent and structured working style, you manage tasks reliably and with a high sense of responsibility
• With a strong customer and service-oriented mindset, you consistently ensure high quality standards
• You have very good knowledge of MS Office, SAP knowledge is an advantage
• In daily business, you communicate confidently and professionally in English
• To better support sales activities in a technical environment, basic technical understanding would be a huge plus