Sales Systems Administrator

Why Singer?
Singer Equipment Company is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.

We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!

At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

Why You'll Love Working Here:

• Make a Difference: Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.
• Collaborative Spirit: Be part of a supportive and dynamic team environment.
• Growth Opportunities: Develop your skills and advance your career in a dynamic industry.
• Competitive Compensation & Benefits: Enjoy a rewarding package that reflects your contributions.

OVERVIEW
The Sales Systems Administrator is responsible for the execution, maintenance, and optimization of systems that power the sales organization. This role focuses on improving efficiency through automation, system configuration, and workflow management across multiple sales technology platforms.
Working under the Director of Sales Systems, this role will help execute system improvements, support sales technology platforms, manage digital forms and customer procurement portals, and identify data driven opportunities to streamline sales processes. The ideal candidate is highly process-driven, detail-oriented, and comfortable working across systems to eliminate manual work and improve operational efficiency.
This role collaborates closely with Sales, Sales Leadership, Sales Operations, and IT to ensure systems function effectively and support the evolving needs of the sales organization.
ESSENTIAL FUNCTIONS
Sales Systems Administration

• Administer and maintain core sales technology platforms including Forms, HubSpot and related systems.
• Own configuration, workflow updates, and ongoing system maintenance to support sales operations.
• Troubleshoot system issues and coordinate with IT when technical integration support is required.

Process Automation & Efficiency

• Identify opportunities to automate manual processes within the sales organization.
• Execute automation initiatives using tools such as Zapier and Microsoft Power Automate.
• Responsible for mapping workflows and recommending improvements to streamline operational processes.
• Support automation related to sales alerts, onboarding workflows, lead routing, and other sales operational activities.

Cognito Forms Management

• Design and maintain Cognito Forms used across sales processes.
• Build and manage form logic and workflow automation.
• Manage and maintain integrations between Cognito Forms and internal systems to ensure accurate data flow.

Customer Procurement Platform Support

• Manage onboarding activities for customer procurement platforms such as Ariba, GHX, and similar vendor portals.
• Maintain product catalogs and ensure accurate data submission within customer platforms.
• Coordinate with internal teams and IT for platform integration or technical issues.

Sales Technology Coordination

• Partner with internal stakeholders to prioritize and implement enhancements.
• Support the ongoing optimization of the sales technology stack.
• Help scale systems and processes as the sales organization grows.

Compliance & Platform Requirements

• Ensure adherence to customer procurement platform requirements and vendor onboarding standards.
• Define internal processes related to data compliance and operational accuracy.
• Support data integrity and reporting infrastructure within sales systems.

MINIMUM QUALIFICATIONS

• 2–5 years of experience supporting business systems, sales operations, or operational platforms.
• Strong process orientation with the ability to identify opportunities for efficiency and automation.
• Experience working with automation platforms such as Zapier or Microsoft Power Automate.
• Strong organizational skills and attention to detail.
• Ability to coordinate across multiple teams including Sales, Operations, and IT.

Preferred

• Experience managing Cognito Forms or similar form platforms.
• Familiarity with customer procurement platforms such as Ariba, GHX, or other vendor portals.
• Experience with workflow automation and process mapping.
• Exposure to scripting, macros, Python, or SQL is a plus.

Key Success Metrics

• Reduction in manual processes through automation
• Reliable performance and uptime of supported systems
• Improved efficiency in sales operational workflows
• Timely onboarding and maintenance of customer procurement platforms
• Increased sales productivity through better system utilization

Ideal Candidate Profile
The ideal candidate is a systems-oriented problem solver who enjoys improving processes and making systems work better. They are comfortable operating across multiple platforms, managing detailed workflows, and collaborating with stakeholders to drive operational improvements.
They bring a proactive mindset, looking for opportunities to streamline processes while ensuring systems remain reliable and scalable as the organization grows.

Candidates are encouraged to apply even if they do not meet all listed requirements. We recognize that skills and potential can take many forms, and we value diverse experiences that may not align perfectly with traditional qualifications.
Are you ready to take your career to the next level? Apply today and let's cook up some success!
Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.