Sales Team Lead Itinerant (Liquor Store Clerk 2) N Front Street, Steelton

THE POSITION

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment!

Our Fine Wine & Good Spirits (FW&GS) store in Steelton is looking for a Full-Time Sales Team Lead Itinerant (Liquor Store Clerk 2) - apply today!

DESCRIPTION OF WORK

• This is an itinerant position, requiring travel as needed
• Lead a shift effectively, ensuring smooth store operations and providing guidance to lower-level clerks
• Provide top-notch customer service, helping shoppers find what they need
• Manage sales transactions with a computerized cash register
• Unload shipments, stock shelves, and assemble product displays
• Maintain store cleanliness and ensure a positive shopping environment
• Provide on-the-job training to less experienced staff, ensuring they understand store procedures and policies
• Complete shift reports, including accounting and inventory management, and address cash management issues
• Resolve customer service and product-related concerns promptly
• Work independently while leading and guiding other clerks
• Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection
• Stand for extended periods of time
• Keep the store clean and organized
• Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks
• Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it
• Work in a friendly, team-oriented environment where every day brings new challenges and rewards

• Note: This is an itinerant position, requiring travel as needed. This position is located out of store number #2204 in Steelton but will travel to other stores in the designated district.
• Free - secure - onsite parking
• Full-time employment
• Work hours will vary, totaling 75 hours biweekly
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $38,768.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Six months of retail sales work.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• 711 (hearing and speech disabilities or other individuals).

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.